From chewable nugget ice to flake and cube machines, Scotsman units use parts that need a tech who knows the platform. All of them get repaired.
Scotsman leads in specialty ice. Particularly the soft nugget ice prized by restaurants, bars and healthcare facilities across the Valley. Nugget and flake machines use an auger-and-gearmotor design that behaves nothing like a standard cuber, so they need a technician familiar with the platform. Local techs service the full Scotsman lineup, including the Prodigy series, throughout Albuquerque.
Nugget and flake machines are mechanical in ways cubers aren't, and getting them right takes the correct parts and real familiarity with the design. Local techs keep your Scotsman running clean and consistent. For urgent failures, call our 24/7 emergency line.
On nugget machines the usual causes are a worn auger or bearing, heavy scale, a failing gearmotor, or water-system problems. Local techs identify the exact fault and repair or replace the affected parts.
Yes. Local techs repair Scotsman cube, flake and nugget machines including Prodigy and Prodigy Plus, and can interpret their smart-board diagnostics.
